Support

Getting started

Open Atrium on your Apple TV.
If your server is on the same network it will appear in the list. If not, choose Enter address manually and type it (for example http://192.168.1.10:8096).
Pick your user — if the server publishes them — or type the name, and enter your password.

It can't find my server.

Automatic discovery only sees the local network. Check that the Apple TV and the server are on the same network; otherwise type the address by hand.

It says it can't connect.

Try the same address from a browser on a computer at home. If that can't reach it either, the problem is the server or the network, not the app.

Video keeps stalling.

Try lowering Settings ▸ Playback Quality: the server will send a lighter stream that needs less network.

I want to watch in another language.

In Settings ▸ Audio Language and Subtitles. Both are stored in your server account, so they apply to its other clients too.

There's more than one of us.

Each person can sign in with their own server account and switch from Settings ▸ Switch User, without typing the password again.

Write to info@vdata.net and tell us which server you use and what you have tried.